Article 1 (Scope)
- This Policy applies to all of our business activities, products and services, and personal information handled through our website (the "Site").
- If we establish a separate policy for a specific business, product, or service, that policy takes precedence.
- You are deemed to have understood and agreed to this Policy before using our products and services.
Article 2 (Definitions)
In this Policy, the following terms have the meanings set forth below.
- "Personal information" means personal information as defined under the Act on the Protection of Personal Information of Japan ("APPI").
- "Personal data" means personal data as defined under the APPI.
- "Retained personal data" means retained personal data as defined under the APPI.
Article 3 (Compliance with laws and regulations)
We handle personal information in compliance with the APPI, other applicable laws and guidelines, and this Policy.
Article 4 (Purposes of use)
We obtain personal information by lawful and fair means and use it only within the following purposes. If we need to use personal information beyond these purposes, we will obtain your consent unless permitted by law.
- To respond to inquiries, document requests, business discussions, and job applications
- To provide, operate, maintain, and improve our products and services
- To perform contracts, issue invoices, and verify identity
- To provide information and notices about our products and services
- To conduct surveys, analyze usage, and improve quality
- To prevent misuse, ensure security, and handle incidents
- To carry out operations incidental to the purposes above
Article 5 (Collection and management)
We collect personal information only to the extent necessary to achieve the purposes of use and strive to keep it accurate and up to date.
Our contact form on the Site may ask you to provide your name, company name, email address, and inquiry details.
The Site may use a cookie to remember your language preference. We may also use third-party authentication services for spam prevention, in which case necessary information may be sent to that service provider.
We implement organizational, personnel, physical, and technical security measures to prevent leakage, loss, or damage of personal information.
Article 6 (Provision to third parties)
We do not provide personal data to third parties without your prior consent, except in the following cases:
- When required by law
- When necessary to protect life, body, or property and obtaining consent is difficult
- When particularly necessary for public health or the sound growth of children and obtaining consent is difficult
- When cooperation is required with a government agency or local public body and obtaining consent may impede the execution of official duties
- When outsourcing all or part of the handling of personal data within the scope necessary to achieve the purposes of use
Article 7 (Outsourcing)
We may outsource all or part of the handling of personal data to external vendors within the scope necessary to achieve the purposes of use. In such cases, we select appropriate vendors, require security measures by contract, and exercise necessary and appropriate supervision.
Article 8 (Disclosure, correction, suspension of use, etc.)
You may request disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of provision to third parties ("disclosure, etc.") regarding retained personal data we hold, in accordance with the APPI.
Please contact us through the inquiry desk at the end of this Policy. We will respond appropriately after verifying that the request is made by you or your authorized agent.
We may decline a request when permitted by law or when we cannot verify your identity.
Article 9 (Security measures)
To prevent leakage, loss, or damage of personal data and otherwise ensure its security, we take the following measures:
- Establishing internal rules on handling personal information
- Training employees who handle personal information
- Technical measures such as access control and password management
- Appropriate management of areas, devices, and media that handle personal information
- Necessary and appropriate supervision of outsourced vendors
Article 10 (Contact)
For inquiries, complaints, consultations, and requests for disclosure, etc. regarding this Policy, please use the Contact page on our website.
Personal Information Protection Manager: Shimpei Akatsuka, Representative of Penguin Labs LLC
Address: N&E BLD. 7F, 1-12-4 Ginza, Chuo-ku, Tokyo 104-0061 Japan
Article 11 (Changes to this Policy)
We may change this Policy as necessary due to legal amendments, changes in our business, or other reasons. The revised Policy takes effect when posted on the Site or otherwise announced in a manner we deem appropriate.
